Capture
Missed-call interception + instant text back
- Works with conditional forwarding from your existing business line
- Inbound callers get a text response in roughly 15 seconds
- Customers can send photos and videos of the issue over SMS
Product capabilities
Stop losing jobs to voicemail. Capture every missed call automatically.
RivoCall combines missed-call text-back, intent-aware SMS conversations, and owner alerts in one workflow. Start with Basic. Move to Pro when you need visibility and deeper controls.
Conversation
Help-first intake that captures the right details at the right time
- Answers pricing, availability, and service questions before asking for booking details
- Issue type, urgency, service area, and timing collected progressively
- Website auto-train — learns your services so setup is instant
- Spam filtering to reduce noisy owner notifications
Delivery
Owner-ready lead summary over SMS
- Owners get SMS summaries with context and next-step recommendations
- Reply workflows for accept, pass, and follow-up
- Status tracking from intake to conversion outcome
Reliability
Operational safeguards and fallback behavior
- Emergency escalation for urgent jobs (flooding, gas, fire)
- Forwarding and workflow health monitoring
- Provider fallback chain for resiliency
Pro-only depth
When your team needs visibility, not just notifications
Owner portal
Dashboard with lead detail, conversation transcript history, and explicit converted/lost status updates.
Analytics suite
Response-time trends, peak-hour patterns, and conversion funnel data for operations decisions.
Monthly summaries + referrals
Automated monthly performance snapshots and referral tracking workflows designed for trade teams.
Prompt overlays
Client-specific context layers so qualification output aligns with your service mix and areas.
Want to test your current intake against the platform?
Share your current missed-call volume and service area. We will map Basic vs Pro based on real workflow complexity.