Built for trades. Live in 15 minutes.

Turn missed calls into
real conversations that lead to booked jobs.

RivoCall texts missed callers back instantly, answers common questions, and collects booking details only when the customer is ready.

Text +1 786 396 5999

Send any message. See how it works instantly.

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Trade owner receiving a lead summary on their phone

78% of customers hire the first company that responds. If your phone goes to voicemail, that is not you. That is revenue gone.

This is what your customers experience

When someone calls and you cannot pick up, RivoCall texts back right away, helps them with pricing or availability questions, and only asks for location or timing when it makes sense.

The caller feels like they are texting your office, not filling out an intake form.

Text +1 786 396 5999 to try it live →
SMS conversation demo on a phone
Live in 15 minutes. No complex setup.

Text us, we set up your missed-call workflow, then connect everything to your existing number.

RivoCall onboarding flow
01

Text us

Start from SMS. We ask a few questions and collect your business details.

02

We connect the workflow

We auto-train from your website so it already knows your services. Missed calls trigger automatic text-back. Website inquiries follow the same flow.

03

You keep working

RivoCall handles inbound leads and sends you owner-ready summaries over SMS.

Every missed call turns into a real conversation
Inbound lead handling scenarios
Customer is shopping around
RivoCall answers common pricing and availability questions, explains next steps, and offers a callback from the owner.
Customer is ready to schedule
Once the customer shows booking intent, RivoCall asks for address and preferred timing.
Lead goes quiet after first contact
Automatic follow-ups over the next few days recover stalled opportunities.
Customer texts a photo of the damage
Photo and video attachments are captured and included in your lead summary so you can quote faster.
Customer is ready for next step
You get an owner-ready SMS summary with issue context, caller intent, and a recommended next step.
Caller reports a flooding basement or gas smell
Emergency escalation kicks in — you get an immediate alert so you can respond right away.
One missed lead can cost more than a year of Basic
Revenue impact visualization
Average completed job value$350
Missed calls per week8-12
Missed web inquiries per week3-5
Typical monthly revenue leakage$3,000-$5,000+
RivoCall BasicUSD $99.00/month
One recovered job usually pays for months of service.
Basic for coverage. Pro for operational control.
Basic vs Pro plan visual
Pro
Portal + analytics + escalation

For teams needing visibility, reporting, and resilience.

USD $299.00 / month

Everything in Basic, plus Pro-only operations tooling.

  • Everything in Basic, plus owner portal
  • Emergency escalation for urgent jobs
  • Trend analytics and monthly summaries
Trades teams working on job sites
PlumbingHVACElectricalRoofingLandscapingGeneral ContractorsPaintingConcrete
Frequently asked
What is RivoCall?

RivoCall is a missed-call recovery system for trades businesses. When a call is missed, it starts a real SMS conversation, helps the caller with questions, and sends you an owner-ready summary with context and a recommended next step.

What problem does RivoCall solve?

It stops revenue leakage from missed calls, missed website inquiries, and stalled leads by responding fast and collecting enough detail for you to act.

Who is RivoCall built for?

Owner-operators and lean field teams that miss calls while on job sites, driving, or after hours.

What trades do you support?

Any service-based trade — plumbing, HVAC, electrical, roofing, landscaping, cleaning, painting, general contracting, and more.

How does RivoCall work after a missed call?

It starts with a friendly text back within seconds. RivoCall answers the caller's questions, asks issue clarifiers first, and only asks for address and timing when the caller is ready or dispatch is needed. Photos and videos are welcomed if useful.

What does the customer experience feel like?

It feels like texting a real office that helps first, not a form. The caller gets answers to their questions and only shares booking details when they are ready.

What information does RivoCall collect from the caller?

Issue details, caller intent and questions, urgency if relevant, photos or videos if useful, service area when needed, and address and timing when scheduling becomes the next step.

Can customers send photos and videos?

Yes. Photo and video intake over SMS is included on both plans.

How quickly does the text-back go out?

Almost immediately — typically within seconds of the missed call.

Does RivoCall follow up on leads that go quiet?

Yes. Stalled opportunities receive automatic follow-ups over the next few days so you do not lose leads that just need a nudge.

Can RivoCall handle website inquiries too?

Yes. Website inquiries follow the same intake flow instead of getting a generic autoresponse.

What does the owner receive?

An SMS summary with issue details, caller intent, urgency if any, what they asked, what was answered, and a recommended next step. Pro adds portal visibility, transcripts, analytics, and reporting.

Can I act on the lead directly from the summary?

Yes. RivoCall supports reply workflows such as accept, pass, and follow-up — straight from the SMS alert.

Do I need to change my business number?

No. You can use the RivoCall number we assign — zero forwarding setup — or keep your current number and set up call forwarding in a few minutes. Either way works.

How long does setup take?

Most businesses are live in around 15 minutes. The full onboarding takes less than half an hour.

Do I need technical skills to set it up?

No. Onboarding is quick and simple — you can start by text or through the website.

Does RivoCall learn from my website?

Yes. We auto-train from your website during setup to learn your services and reduce setup time.

Can I update my FAQs, services, and pricing later?

Yes. Pro plan owners can edit from the owner portal anytime. Basic plan owners can text or email us and we update within 24 hours.

How much does RivoCall cost?

Basic is USD $99.00/month and Pro is USD $299.00/month. Both include a 15-day free trial with no card charged upfront.

Is there a free trial?

Yes — 15 days, no charge. Your card is saved securely by Stripe but not billed until the trial ends.

Is there a long-term contract?

No. Month-to-month, cancel anytime.

What is the main difference between Basic and Pro?

Basic is SMS-first coverage — missed-call text-back, intent-aware conversations, photo/video intake, and owner alerts. Pro adds the owner portal, analytics, reporting, emergency escalation, and referral workflows.

Can I start on Basic and upgrade later?

Yes. You can upgrade to Pro anytime as your needs grow.

Why do I need to enter my card for a free trial?

Because we set up real infrastructure for your business the moment you sign up — a dedicated phone number, SMS workflows, and AI trained on your services. Your card lets us activate everything instantly without a second step. You are not charged until day 16, and even after that you can cancel and get a full refund within 30 days. That gives you 30 days completely risk-free.

How do I cancel?

Text "offboard" to +1 (786) 396-5999 or call and ask to cancel. No contract, no penalty.

When am I charged?

Day 16 after your trial starts. After that, you are billed monthly on your onboarding date.

What happens if my card fails?

You will be notified by email and SMS. You have 7 days to update your card. After that, service pauses until payment is resolved.

Can I get a refund?

Full refund within the first 30 days if you are not satisfied. After that, only for duplicate or mistaken charges. See our refund policy for details.

How do I update my payment method?

Click the link in your billing email, or text "billing" to +1 (786) 396-5999 and we will send you a secure link to update your card.

Why do I see USD $299.00 if I am still in the trial?

That amount is the regular plan price, not an immediate charge. Your free trial delays the first real payment until the trial ends, unless you cancel before then. Stripe may still collect your payment method now so billing can begin automatically later.

How can I tell it is really Stripe if I only see app.rivocall.com?

That is normal. Stripe can power payment forms either on a Stripe-hosted page or embedded directly inside a company's website or app. The URL stays on app.rivocall.com while the payment form is still securely handled by Stripe.

Why is checkout showing USD $299.00 instead of USD $99.00?

We start trial users on the Pro version so you can experience RivoCall's full capabilities first. You are not charged during the trial, and you can downgrade to the USD $99.00 Basic plan or cancel anytime before billing begins.

Is there a cancellation fee?

No. Month-to-month, cancel anytime.

How does RivoCall handle emergencies like flooding or gas leaks?

Pro includes emergency escalation. If a caller reports something urgent, you get an immediate alert so you can respond right away instead of waiting for a summary.

What if the caller asks something RivoCall does not know?

We let the caller know someone will follow up — no guessing, no bad answers. You can add or refine FAQs anytime so future answers improve.

Does RivoCall ever guess when it is unsure?

No. The policy is no guessing and no bad answers. If the system lacks enough context, it tells the caller someone will follow up.

Is support available 24/7?

Yes. Support is monitored around the clock.

What support channels are available?

AI rep (coming soon), SMS, WhatsApp, email, and phone. Most questions are answered instantly through our built-in FAQ system. Pro plan owners also have access to a ticket system in the owner portal for tracking bugs or urgent issues.

What makes RivoCall different from voicemail?

Voicemail asks the caller to wait and leave a message. RivoCall starts a live SMS intake flow immediately, gathers usable details, and helps recover leads before interest drops.

Why use RivoCall instead of a generic autoresponder?

Generic autoresponders do not answer customer questions, collect media, or package an owner-ready summary with next steps. RivoCall does all three.

Why not just call back later?

Response delay reduces your odds of winning the job. Over 70% of home-service customers expect a same-day response and more than half expect it within the hour.

Why is speed-to-response so important in home services?

Recent industry data shows dramatic qualification gains when response happens quickly. The home-service market increasingly rewards fast acknowledgement.

Can I test it right now?

Yes. Text +1 (786) 396-5999 and you will see the same experience your callers get.

What should I measure during the free trial?

Track missed-call recovery, lead-response speed, lead quality, owner time saved, and whether recovered opportunities justify the price.

Systems builders since the early 2000s
Technology evolution from legacy systems to modern workflows

We have been building business applications since the early 2000s, across on-prem software, cloud platforms, and mobile-first systems. The stack kept evolving. The execution discipline stayed the same.

RivoCall is the current product focus: turning missed calls into real conversations that lead to booked jobs for trades teams.

Read the full story →

One missed call can mean one lost job.

Start free for 15 days. Go live fast. Text us to get set up.

Text +1 786 396 5999

Prefer the web flow? Start free trial online